Blogs

The Keys To Optimizing Your Last Mile Delivery Ecosystem

Finding the secrets to deliver a premium last mile delivery experience for you, your stakeholders and your customers in the modern delivery landscape is a little like sitting down with a 1000-piece puzzle and no reference to tell you how you’re supposed to put the pieces together.

Make no mistake – your competitors have already figured it out, and the features you have aren’t going to set you apart from the pack.

Electronic proof of delivery with Lat/Long timestamp? Par for the course.

Real-time fleet management? Table stakes.

Instant surveys? Old news.

Although they’re important pieces of the puzzle, they aren’t the entire puzzle. For that, you’re going to need some very special keys.

First, you must achieve true 360° Visibility of your shipments that goes beyond real-time track and trace. We live in a golden age of GPS-enabled tracking, and most solutions will give you access to location data for your shipments, whether it’s in the form of static EDI messages or even real-time GPS tracking. But that just answers where your shipments may be at any particular time.

To compete in the modern delivery landscape, you need to answer a lot more questions like “What’s the condition of my cargo?” and “Who has it now?” for both your own drivers and other contract agents who may be part of your multi-layered delivery ecosystem.

Second, that end-to-end visibility has to be in the service an all-around upgraded last mile delivery experience that works for all stakeholders and boosts satisfaction. But what does that entail?

That means managing, meeting and exceeding your Key Performance Indicators (KPIs). To do that, you need every link your supply chain to be able to scorecard – from customers ranking your service at the point of delivery to dispatch ranking driver and partner performance and reliability.

With pervasive scorecarding, you can utilize the power of Big data analytics with the TMS and Business Intelligence systems you already have to deliver the ultimate in satisfaction.

Finally, this efficient use of Big data analytics will allow you to effectively and proactively respond to daily exceptions and disruptions from truck breakdowns to late deliveries. With a powerful and customizable reporting engine, your last mile delivery business can make better-informed business decisions in real time. That’s the difference between your dispatch dashboard remaining a lovely shade of green or breaking out in amber and crimson alerts as unexpected events pile up, frustrating your customers.

Mastering these challenges will give you the keys to help you solve your last mile delivery “puzzles”.

Fortunately, we’ve crafted a new eBook – UNLOCKING THE PUZZLE: 3 KEYS TO OPTIMIZING YOUR LAST MILE DELIVERY ECOSYSTEM – that speaks directly to these challenges you face. Once you’ve unlocked the puzzle, you can enable end-to-end visibility across your network and your partners while reducing costs and delivering improved satisfaction across the board.

It’s time to take the next step for your last mile delivery business.

Last Mile Supply Chain

From the Blogs
Last-Mile Delivery: The Backbone of E-Commerce’s Same-Day Delivery Promise

The e-commerce industry has transformed the way businesses interact with their customers, and a significant part of this transformation has revolved around delivery timelines. Same-day delivery is rapidly becoming the new standard, with e-commerce giants setting the bar high to meet consumer demand for speed and convenience. At the heart of this promise is last-mile… Continue reading Last-Mile Delivery: The Backbone of E-Commerce’s Same-Day Delivery Promise

E-commerce Boom: How Last-Mile Innovations are Shaping the Future

Introduction: The Rise of E-commerce The global e-commerce sector has experienced unprecedented growth in recent years, fueled by changing consumer preferences, digital advancements, and the convenience of online shopping. The pandemic only accelerated this trend, with more consumers opting for doorstep deliveries than ever before. However, with this growth comes the challenge of meeting high… Continue reading E-commerce Boom: How Last-Mile Innovations are Shaping the Future

Optimizing Logistics Operations: nuVizz Last Mile TMS for Shippers and Carriers

The logistics landscape has undergone significant transformation over the past decade. In the past, siloed operations and manual processes led to inefficiencies and a lack of real-time communication across the supply chain. With the rise of e-commerce and growing customer demands for speed, transparency, and efficiency, these traditional workflows were no longer sustainable. The need… Continue reading Optimizing Logistics Operations: nuVizz Last Mile TMS for Shippers and Carriers

nuVizz Recognized in Gartner 2022 Market Guide for Last-Mile Delivery Technology

ATLANTA, Jan. 31, 2023 (GLOBE NEWSWIRE) — nuVizz has been recognized in a recent Gartner® report that outlines the 21 key definitions in the Last Mile Delivery Technology (LMDT) solution space. nuVizz’s AI and ML based Delivery Management and Orchestration platform supports nineteen of the capabilities identified in the Gartner “Market Guide for Last-Mile Delivery Technology Solutions”… Continue reading nuVizz Recognized in Gartner 2022 Market Guide for Last-Mile Delivery Technology

Last Mile Delivery: What It Is and Why It Matters

Last-mile delivery makes up a whopping 53% of total shipping costs. That’s a huge amount, for a business of any size.  Being such a large share of cost makes last-mile delivery solutions a big area for cost savings. But what exactly is “last-mile delivery”? And what steps can a business take to reduce those costs? Read on… Continue reading Last Mile Delivery: What It Is and Why It Matters