Driver App Privacy Policy

Driver App and Dispatch Portal

This policy describes the types of information that nuVizz, Inc. ("nuVizz," "we," "us") may collect from you or that you may provide when you use the mobile application and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information collected through the mobile App and/or Web Application from nuVizz and from electronic messages between you and the App. This policy does not apply to information collected by: (i) us offline or through any other means, including through any other application operated by nuVizz or any third party; or (ii) any third party (including our affiliates), including through any application or content that may link to or be accessible from the App.

Please read this policy carefully to understand our policies and practices regarding your information. By accessing or using the App, you agree to this policy. If you do not agree with our policies and practices, your choice is not to use the App.

Information Collected

Several types of information from and about users of the App are collected, including:

  • Information by which you may be personally identified, such as name, postal address, e-mail address, mobile telephone number, driver’s license number or any other identifier by which you may be contacted online or offline ("personal information").
  • Date of birth, professional or other work-related licenses, and training certificates. (Optional based on company preferences)
  • Information that is about you but individually does not identify you, such as information about your internet connection, the mobile device you use to access the App and usage details.
  • Your geolocation data
Information You Provide to Us

The information you provide to us through the App may include:

  • Information you provide by filling in forms in the App, including information provided at the time of registering to use the App or requesting information made available on or through the App.
  • Information we request when you report a problem with the App.
  • Correspondence or other communications that you may send to us through the App.
Information Collected Through Automatic Data Collection Technologies

As you navigate through and interact with the App, we may collect, through automatic data collection technologies, certain information about your mobile device, browsing actions and patterns to improve the App and deliver a better and more personalized service, to help remember and process interactions in the App, to compile aggregate data about App traffic and interactions to better serve you.

Information Collected Through Web Application

Your mobile application and web browser settings allow you to control and limit cookies on your computer or mobile device. If you reject cookies, you may still use the App, but your ability to use some areas or functions may be limited.

"Unique Identifiers" may also be used to enable your use of the Application. Unique Identifiers are small files used by our App that are stored on your device when the App is first installed for the purposes of identifying your device for consistent usage across sessions in the App. Unique Identifiers are installation specific: if the App is uninstalled and then reinstalled, the old Unique Identifier is deleted and a new Unique Identifier is installed. These Unique Identifiers do not contain any personal information or other sensitive information. We use Unique Identifiers to track and enhance your usage of the App.

Third-party Use of Automatic Data Collection Technologies.

Some content or applications, in the App are served by third-parties, including content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different apps and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We may use information that we collect about you or that you provide to us, including any personal information:

  • To present the App and its contents to you.
  • To provide you with information, products or services that you request from us.
  • To fulfill any purpose for which you provide such information.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and nuVizz.
  • For nuVizz’s internal business purposes.
  • To personalize your experience with the App.
  • To improve the App.
  • To improve customer service.
  • To administer contests, promotions, surveys or other website features.
  • To process transactions.
  • To notify you about changes to the App or any products or services we offer or provide through it.
  • To perform background checks and payroll processing (only upon request of business entity that has signed up for this service)
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose your personal information:
  • To our affiliates, contractors, service providers and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of nuVizz’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by nuVizz about App users is among the assets transferred.
  • To fulfill any purpose for which you provide such information.
  • For any other purpose disclosed by us when you provide the information.
  • To comply with any court order, law or legal process, government or regulatory request.
  • To enforce or apply our terms of service and other agreements between you and nuVizz.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of nuVizz, our affiliates, customers or service providers.
  • For any other purpose with your consent.
  • We may store personal information with our hosting partners and other parties who assist us in operating our site, conducting our business, or servicing you.
  • Non-identifiable information (statistical) is used for analysis and reporting. No personal information is exchanged in these types of analytical applications.
Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our App. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our service and welcome any feedback about these sites.

Accessing and Correcting Your Information

You may change any personal information that you have submitted to us through the App by logging into your account and updating your account profile in the App.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Unfortunately, the transmission of information via the Internet is not completely secure. Although we use commercially reasonable efforts to protect your personal information, we cannot guarantee the security of your personal information transmitted to the App. Any transmission of personal information is at your own risk. We are not responsible for any party’s circumvention of any privacy settings or security measures contained in the App.

Your California Privacy Rights

Residents of the State of California, under the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which nuVizz has disclosed personal information during the preceding year for direct marketing purposes and a disclosure of the shared information. Alternatively, the law provides that if nuVizz has a privacy policy that provides you with an "opt-out" choice for use of your personal information by third parties for marketing purposes, nuVizz may instead provide you with information on how to exercise your disclosure choice options.

The App qualifies for the alternative option. Its privacy policy provides you with information on how you may opt-out from the use of your personal information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your personal information during the preceding year for marketing purposes.

If you are a California resident and request information about how to exercise your third party disclosure choices, send a request to the email address below.

Children Under the Age of 13

The App is not intended for children under 13 years of age. No one under age 13 may provide any information through the App. If you are under 13, do not use or provide any information through the App or on or through any of its features. We do not knowingly collect personal information from children under 13; however, if we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. Please contact us if you believe we might have personal information about a child under age 13.

Fair Information Practices

In order to comply with the Fair Information Practices, should a data breach occur of which we are aware, we will notify affected users by email within ten (10) business days of becoming aware of such data breach.

Changes to Our Privacy Policy

We may change this policy from time to time and will post those changes in the App. If we make material changes to how we treat our users’ personal information, we will notify you by email or by conspicuous notice within the App. Your continued use of the App after we make changes is deemed to be acceptance of those changes, so be sure to check this policy periodically for updates. The date the policy was last revised is identified at the top of the page.

Contact Information

To make any request permitted by this policy, ask questions, or comment about this policy, contact us by email at, or by phone at 404.937.1971