Medical courier - healthCare logistics ready
Scheduled & stat orders
With our Medical courier solution you can auto create optimized routes for scheduled pickup and drops. You can comingle rush orders into existing routes to reduce single runs for STAT orders
Our Medical Courier Software supports multiple customer order types (e.g. lab samples, prescritption pick/drop etc) within the same route through configurable driver delivery workflows. This ensures better pickup and delivery accuracy through bar code generation and scanning.
Billing and business analytics
With our Medical Courier Solution you can get real time visibility to financial metrics by Customers, Service Regions etc. You can identify your best performing operating zones, collection centers and driver networks and those that need improvement. You can also generate billing invoices automatically, eliminating paper based processes and reduce cash cycles.
Customers routinely see...
Hospital and lab portal
Reduce call center volume through branded hospital and lab portal that allows easy order entry and visibility. Capture standard and Rush orders in the system. Provide customers with real time visibility and accurate pick up and delivery ETAs.
Optimize scheduled and STAT orders
Advanced Routing engine helps you plan your scheduled routes. Manage recurring order efficiently to maximize coverage of pickups and drop offs across Hospital campuses. Optimize STAT orders to auto schedule into existing routes to meet delivery time windows. Auto assign orders to minimize manual dispatch intervention.
Pharmacy and prescription delivery
Empower pharmacies to login and create orders and print barcoded shipping labels off the system. Auto generate optimized routes for multiple pickup and delivery points across pharmacies and patients. Facilitate barcode scanning with the courier App to ensure 100% accuracy during pickup and delivery.
ETAs & predictive alerts
Our AI & ML based algorithms can provide predictive ETAs with 99%+ accuracy. The street level real time visibility enables determining when the order will be delivered to the customers and gives them the ability to be ready for secure hand off of sensitive merchandize.
Charge capture, documentation & exception handling
Orders can be billed immediately upon delivery completion. Advanced billing enables configuring contract rates by type of order, delivery distance and number of packages. Billing amount can be automatically calculated based on pre-determined charges or based on rate calculations configured in the system. This takes away time taken for manual calculations reducing accounting overhead and improving cash flow.
Service feedback & rating
Customized feedback forms can be configured and automatically sent to customers to obtain valuable feedback on the quality of service. This helps with rewarding star performers and correcting any service short comings. Proactive feedback collection can help with brand improvement and increase your net promoter score.
Highlighted customer review
Customers are beginning to demand deliveries in their terms, "I want delivery between 8 and 10". We have been able to meet these challenges with nuVizz Technology and getting great feedback.
We are seeing reduction in driver hours. The drivers are becoming more efficient, Overall a 30-35% reduction in operating costs, mileage and maintenance.
Doug CantrielFord Smart Mobility
The efficient management of final mile delivery has become one of the key areas of operations for us. It includes providing real-time visibility of deliveries, ETAs, advance communication and electronic proof of delivery leveraging best-of-breed technologies.
Route Planning impacts your customers. It reduces the amount of time it takes your drivers to get the deliveries done. They are able to do it much more efficiently.
Chad DavisDavis Trucking
We are a critical part of the healthcare ecosystem and our customers expect the best from us. The nuVizz delivery management and real-time visibility platform enabled us to take control of our extended delivery network by creating a standardized business process across the ecosystem providing our customers with accurate and real-time information and helping them serve their patients better…..the fact that we’re able to roll out the solution across our entire network of carrier partners during the pandemic without any boots on the ground is a testament to the maturity of nuVizz platform and the caliber of their people.
SVP Of Supply Chain Planning & Optimization,Fortune 10 Pharma Distributor
As a leading provider of white-glove delivery services to some of the world’s top-notch retailers, we needed to up our game. Delivery management technology by nuVizz helped us elevate our game and continue to support our growth as we bring on new partners both upstream and downstream. nuVizz has been a great partner working closely with us in this journey.
Shawn KhanPresident, Metropolitan Warehouse & Delivery Corp.
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