There is a truth that lies at the heart of all business: Change is the only constant. The delivery industry is now in a time of tremendous change. The Internet enables unprecedented levels of convenience, and delivery options are becoming more personalized for consumers. This is a prime opportunity for disruptors such as Amazon and… Continue reading Are You Ready For The Delivery Challenges of Today – And Tomorrow?

Employees Seeking “Gig-Like” Experiences As the on-demand economy grows, how are companies creating a work environment that encourages collaboration, flexibility and even autonomy? By 2020, 40% of US workers will fall into the category of freelance worker or contingent worker. As companies not only think about leveraging the on-demand economy in their operations and logistics strategies,… Continue reading 5 Ways to Make the On-Demand Economy a Lifestyle at Your Company

Capturing real-time customer feedback is essential to make businesses run better but also a gesture to show customers that YOU care. Customer feedback should be captured at point of delivery or point of sale to establish loyalty and trust. As we can all attest, we want things faster and, as a result, expect superior customer… Continue reading Real-Time Customer Feedback Matters