Solution for retail & e-commerce delivery – enterprise ready!

Visibility across multiple delivery partners

Complex logistics simplified with a single pane view for your enterprise delivery network. Centralize customer experience with real time visibility into your network of delivery partners and their orders out for delivery. The solution empowers your customer service center to handle inquiries with efficiency.

Order visibility
- multiple terminals / hubs

Complex order deliveries that need tracking across multiple DC, hubs and terminals can be challenging. The solution simplifies order tracking and identifies issues in your supply chain with ease.

Automated customer
satisfaction surveys

With Retail Delivery Solution; Customizable surveys can detect issues with your delivery network. Offline and real time surveys that can be enabled - no code required. Improve your NPS (Net Provider Score) and build KPIs for multi-carrier delivery network.

Customers routinely see...

10-15%

Customer Satisfaction

100%

Realtime Visibilty

30-35%

Asset Utilisation

50-60%

Billing Cycle

30-35%

Manual Labor

15-20%

CO2 Emissions

15-30%

Driven Miles

Self service appointment scheduling - nuVizz

Self service appointment scheduling

  • Customer Service Costs
  • Asset Optimization
  • Customer Satisfaction

Customer self-serve appointment scheduling (no coding required) can eliminate manual labor hours needed for multiple customer calls and follow ups. Integrate self serve appointment scheduling on your website to let your customers choose convenient delivery times.

Vehicle routing and scheduling

  • Asset Optimization
  • Delivery Costs
  • Customer Satisfaction

Auto generate optimized route plans using best in class AI algorithms that minimize mileage and fuel cost while meeting customer delivery windows with greater efficiency. A Vehicle Routing Solution that can provide your dispatchers greater visibility and efficiency in planning the day. Machine Learning based algorithms facilitate dispatchers to amend their plans dynamically due to unexpected scenarios like vehicle breakdown, traffic delays, customer cancellations etc.

Vehicle Routing & Scheduling - nuVizz

Customer visibility and ETA

  • Customer Satisfaction
  • Operational Costs
  • Asset Optimization

Retail Delivery Solution - Provide your customers visibility to the deliveries with a 90% accuracy on ETA. Automated text messaging keeps the customer informed on the schedule updates.

Paperless and contactless deliveries

  • Billing Cycle
  • Customer Experience
  • Configurability

Retail Delivery Solution Enable contactless deliveries to maximize customer convenience and minimize risk. Empower your carriers to capture proof of delivery through direct signature capture on their device or photo based confirmation or remote signature capture depending on the customer delivery restrictions.

Delivery Scanning - nuVizz

Order accuracy - up 100%

  • Delivery Accuracy
  • Revists
  • Customer Satisfaction

Scanning and verification ensures that your dispatch is accurate when out for delivery and finally delivered at the customer site. Reduce re-deliveries/ returns that can eat up your margins quickly.

Predictive ETA powered by AI & ML

  • Real Time Alerts
  • Driver Delays
  • Delivery Management

AI enabled predictive ETA can boost the accuracy of your time windows. Reduce anxiety for the end customer with a 95% + accuracy in narrow delivery windows.

Predictive ETA in Shipping - nuVizz

Customers

000

M

Transactions

000

+

Partners

000

+

Clients

000

%

System Uptime

Highlighted customer review

"Made a difference in our efficiency in routing our drivers"

"Great for multi leg delivery networks and end to end visibility"

"Great Team with Great Expertise and an Expansive Platform"

Awards

Green Provider
Green Provider
Green Provider

Testimonials

Customers are beginning to demand deliveries in their terms, "I want delivery between 8 and 10". We have been able to meet these challenges with nuVizz Technology and getting great feedback.

We are seeing reduction in driver hours. The drivers are becoming more efficient, Overall a 30-35% reduction in operating costs, mileage and maintenance.

Doug Cantriel
Ford Smart Mobility

The efficient management of final mile delivery has become one of the key areas of operations for us. It includes providing real-time visibility of deliveries, ETAs, advance communication and electronic proof of delivery leveraging best-of-breed technologies.

Program Lead
NDCP

Route Planning impacts your customers. It reduces the amount of time it takes your drivers to get the deliveries done. They are able to do it much more efficiently.

Chad Davis
Davis Trucking

We are a critical part of the healthcare ecosystem and our customers expect the best from us. The nuVizz delivery management and real-time visibility platform enabled us to take control of our extended delivery network by creating a standardized business process across the ecosystem providing our customers with accurate and real-time information and helping them serve their patients better…..the fact that we’re able to roll out the solution across our entire network of carrier partners during the pandemic without any boots on the ground is a testament to the maturity of nuVizz platform and the caliber of their people.

SVP Of Supply Chain Planning & Optimization,
Fortune 10 Pharma Distributor

As a leading provider of white-glove delivery services to some of the world’s top-notch retailers, we needed to up our game. Delivery management technology by nuVizz helped us elevate our game and continue to support our growth as we bring on new partners both upstream and downstream. nuVizz has been a great partner working closely with us in this journey.

Shawn Khan
President, Metropolitan Warehouse & Delivery Corp.

Videos

Blogs

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Last-Mile Delivery Challenges and the Solutions...

Last-mile delivery is the last step in the supply chain. Crucial for businesses in e-commerce, manufacturing, and distribution. The whole logistics journey matters, but the...

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How to Overcome Food Logistics Challenges...

Did you know that 60% of pork gets processed by a mere 15 plants in the United States?  The COVID-19 pandemic seems to be here to stay...

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Real-Time Visibility Is Redefining Food and...

Coordination. It’s a simple, straightforward word, but it’s also a very powerful one. It’s the difference between success and failure in the food and beverage...

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Press releases

nuVizz Recognized in the...

ATLANTA, July 10, 2024 (GLOBE NEWSWIRE) — nuVizz, a leading provider of transportation management solutions and...

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nuVizz Leads the Way...

ATLANTA, Feb. 05, 2024 (GLOBE NEWSWIRE) — nuVizz, a leading provider of transportation management solutions...

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nuVizz RoboDispatch Solution Recognized...

ATLANTA, Dec. 13, 2023 (GLOBE NEWSWIRE) — nuVizz, a prominent provider of network-based last mile delivery,...

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