Press Releases

nuVizz Recognized in Gartner 2022 Market Guide for Last-Mile Delivery Technology

ATLANTA, Jan. 31, 2023 (GLOBE NEWSWIRE) — nuVizz has been recognized in a recent Gartner® report that outlines the 21 key definitions in the Last Mile Delivery Technology (LMDT) solution space. nuVizz’s AI and ML based Delivery Management and Orchestration platform supports nineteen of the capabilities identified in the Gartner “Market Guide for Last-Mile Delivery Technology Solutions” written by analysts Oscar Sanchez Duran, Carly West and Nathan Lease.

Gartner defines an LMDT solution as a “specialized, customer centric transportation management solution that focuses on managing the delivery process by which a consumer and the products they order come together. These solutions provide capabilities for routing deliveries to consumer homes, with some solutions extending the delivery service capabilities offered to support options like store, curbside and locker box pickup as well as return options.”

Further, the report notes that “the global last-mile delivery market size was valued at $40.5 billion in 2021 and is anticipated to generate $123.7 billion by 2030. The market is projected to grow at a compound annual growth rate (CAGR) of 13.21% during the forecast period (2022 to 2030), with the Asia/Pacific region the leader in market share, accounting for 64% of the total e-commerce spending in 2021”.

nuVizz CEO, Gururaj Rao added, “Last mile delivery operations are getting more complex by the day and technology is starting to play a key role for businesses involved in last mile deliveries to retain their margins while ensuring end customer satisfaction. At nuVizz, we have built a platform from ground up that provides flexibility to support various flavors of last mile delivery operations be it white glove, food , pharma, retail, lab sample collection and more. Our platform supports last mile operations all the way from order capture, planning, delivery execution, live tracking to customer feedback and returns processing.”

Within the customer experience capabilities, the nuVizz solution exceeds the expectation of all the capabilities identified by the guide for customer experience capabilities. Curious about how the nuVizz solution can help you transform your last mile operations? Request a demo here.

Gartner subscribers can access the full report here.

Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

1 Gartner, Market Guide for Last Mile Delivery Technology Solutions, Oscar Sanchez Duran, Carly West, Nathan Lease, December 13, 2022

About nuVizz

nuVizz lights the way to better delivery and transportation logistics. From the first mile to the last mile-and everything in between – we’re trailblazers in supply chain optimization and digitization. Infinitely flexible, the nuVizz SaaS platform drives visibility, control, cost savings, and a better customer experience across the fulfillment lifecycle.

Our single-minded mission: simple, sustainable transportation solutions for every business on the planet. Go further, grow faster. For more information, visit nuvizz.com.

From the Blogs
Navigating Last Mile Logistics Challenges: A Roadmap for Success

The final mile is a crucial segment in the hectic field of supply chain management that has the power to make or break the consumer experience. With e-commerce growing and customer expectations rising, businesses encounter particular difficulties on the last leg of the delivery process. Let’s examine some of the most common last-mile logistical issues… Continue reading Navigating Last Mile Logistics Challenges: A Roadmap for Success

Overcoming 2025’s Last-Mile Delivery Challenges with Smart Routing Software

As we move deeper into 2025, last-mile delivery continues to dominate conversations in the logistics space. What was once a simple hand-off of goods at the end of the supply chain has become a high- stakes battleground for customer satisfaction, brand reputation, and operational efficiency. The pressure to deliver faster, cheaper, and with full transparency… Continue reading Overcoming 2025’s Last-Mile Delivery Challenges with Smart Routing Software

Last Mile Delivery: The Impact On Customer Satisfaction And The Future Of Logistics

Last mile delivery, the final step of the delivery process from a distribution center or facility to the end user’s location, is a critical component in the supply chain that has a substantial impact on customer satisfaction.  As this segment directly affects the timeliness and condition of the delivered goods, businesses are making significant investments… Continue reading Last Mile Delivery: The Impact On Customer Satisfaction And The Future Of Logistics

Real-Time Proof of Delivery: A Game-Changer in Last Mile Delivery

The last mile of delivery is often the most critical and complex part of the logistics process. As the demand for faster, more reliable deliveries grows, managing proof of delivery (POD) in real time has become a key differentiator for businesses aiming to offer exceptional customer experiences. Real-time POD not only enhances customer satisfaction but… Continue reading Real-Time Proof of Delivery: A Game-Changer in Last Mile Delivery

Manual vs Automated Routing: Why Automated Routing Software for Deliveries Wins

The delivery and logistics industry is moving at lightning speed. With customer expectations reaching new heights, businesses can’t afford delays, inefficiencies, or missed deliveries. Historically, route planning was a manual process—dependent on experience, guesswork, and static maps. Logistics managers and dispatchers would spend hours calculating delivery routes using spreadsheets or basic tools, often under tight… Continue reading Manual vs Automated Routing: Why Automated Routing Software for Deliveries Wins